Second-hand car dealer ordered to pay £26.5k after admitting Unfair Trading Standards

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A second-hand car dealer from Warrington has been ordered to pay over £26.5k in fines, costs and compensation after pleading guilty to five offences of Unfair Trading Standards.

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Matthew Webster, 36, of Templeton Drive, Warrington, entered a guilty plea to five offences at Warrington Magistrates Court on Wednesday 13 April.

Webster faced prosecution for offences under the Consumer Protection from Unfair Trading Regulations 2008. The offences related to providing misleading information to consumers when they purchased second-hand vehicles from him when he was trading as a second-hand car sales business, FC Car Sales Ltd. The company owned by Webster was originally incorporated in February 2020 as Faster Car Finance Limited, but changed its name in July 2020 to Faster Car Sales Ltd, and then again in July 2020 to FC Car Sales Ltd. Webster accepted at court that he was the owner of the company.

The case focused on the complaints received by Warrington Trading Standards from consumers who purchased second-hand cars from him from October 2020 through to September 2021. Consumers reported that they had been misled to believe that any outstanding finance on their part-exchange vehicle would be settled in full by Webster at the time they purchased their new vehicle from him.

An extensive Trading Standards investigation revealed that this claim was untrue. The outstanding finance agreements on part exchange vehicles were not settled until these vehicles were actually sold. This meant that consumers found themselves having to continue to pay the finance on their old vehicle as well as the finance on the new one. In all cases, these consumers had tried unsuccessfully to resolve this issue with the company. Webster was summoned to appear before the court on 16 March 2022, but the hearing was delayed for a month.

At the hearing, the prosecuting solicitor for Warrington Borough Council explained in detail to the Magistrates the business model operated by the company, what had happened to each consumer, and the losses each had faced.

Mr. Wilbraham, defence solicitor for Webster, offered apologies and remorse from his client and accepted that the business was at fault on these occasions. The court heard it was his intention to close this company down but he had available funds to settle any consumer compensation orders issued by the court, as he was planning on setting up a new similar business.

In sentencing, the Magistrates noted that they took a very dim view of his behaviour and that he had caused a lot of worry and stress to people, as well as affecting their credit rating and causing financial loss. The Magistrates ordered Webster to pay compensation to the consumers, totalling £16,735. He was also fined £1,000 for each of the five separate offences. He was also ordered to pay prosecution costs of £4,640, plus a victim surcharge of £190, with these orders totalling £26,565.08.


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Experienced journalist for more than 40 years. Managing Director of magazine publishing group with three in-house titles and on-line daily newspaper for Warrington. Experienced writer, photographer, PR consultant and media expert having written for local, regional and national newspapers. Specialties: PR, media, social networking, photographer, networking, advertising, sales, media crisis management. Chair of Warrington Healthwatch Director Warrington Chamber of Commerce Patron Tim Parry Johnathan Ball Foundation for Peace. Trustee Warrington Disability Partnership. Former Chairman of Warrington Town FC.

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