A national Department of Health and Social Care (DHSC) survey has been sent to residents to gather their views on adult social care services in Warrington.
The survey has been sent to a random sample of residents who receive care and support services in Warrington. This includes those who receive services in their own home, in a residential home, or within the local community.
The Adult Social Care survey is being sent to every council in England and will gather information about a person’s quality of life, and how adult social care services can impact this. It will also collect information about a person’s general health and wellbeing. All information gathered will be anonymised, and no identifiable data about individuals will be collected.
The confidential survey follows a tick box format to ensure an easy-to-follow structure. It is also available in easy-read format and translated versions are available.
The survey has been sent in the post, and includes a freepost return envelope. The council will receive these results and be able to analyse them at a local level, any they will also be anonymised and shared with the DHSC to contribute to the national findings.
Cllr Maureen McLaughlin, cabinet member for statutory health and adult social care, said: “Listening to the experiences of people who use our adult social care services is vital. This national survey gives us an important opportunity to understand how our support impacts quality of life and where we can make improvements.
“If you receive the survey, please take a few minutes to complete it – your feedback really does make a difference. And if you haven’t been selected to complete this survey, there are still plenty of ways to share your views, including providing your feedback online or to Healthwatch Warrington.”
The person who receives the support is asked for their views, however a family member, friend or carer can complete the survey with you on your behalf if help is needed.
If you have received the survey, and think you need support in understanding some of the questions, you can drop into your local Talking Point to speak to a member of the team who can advise. However, the team cannot complete the survey for you. Find out where your nearest Talking Point is by visiting livingwellwarrington.org/talking-points.
If you haven’t received this survey in the post, but would like to share your views, you can find out ways to do so by visiting warrington.gov.uk/speak-someone-about-our-services
