Care at Home Group celebrates a Good rating by the Care Quality Commission

WARRINGTON based Care at Home Group (CAHG) is celebrating having received a Good rating by the Care Quality Commission (CQC) in their latest inspection report.

The report, published on March 17 awarded CAHG a Good rating in all three categories – Effective, Responsive & Well Led.
Chief Executive Officer, Karl Jacobie established Care at Home Group in 2018, following the purchase of a struggling local care company. He was confident that with the right team he could turn it around to provide the responsive and effective care that people need to remain in their own homes.
The business has grown steadily, and now has offices in Warrington and the Wirral, offering a strong portfolio of domiciliary and complex care provision across Wirral, St Helens, Knowsley, Sefton and Cheshire East Councils as well as providing assistance to private clients.
Karl Jacobie, Chief Executive Officer of Care at Home Group commented, ‘This rating is testimony to the fantastic team that I have working with me and to the tremendous job that they do.
Our previous Warrington report was disappointing, and we pledged to rectify any identified shortfall by working with and alongside the CQC and Warrington Borough Council. This turnaround is all credit to the team, their organisational ability, dedication, compassion, and care.

Care at Home Group continue to strive for excellence, and we are already working towards achieving an Outstanding rating at the next inspection’.
The CQC inspection was unannounced. Inspection activity started on 9 February 2023 and ended on 3 March 2023.
The CQC report made comments that included ‘..the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care’.
‘People’s outcomes were consistently good, and people’s feedback confirmed this’ and;
‘..people’s needs were met through good organisation and delivery’.