Care home with “open and transparent culture” rated good following inspection

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A Culcheth-based care home has been rated good following an inspection by the Care Quality Commission.

High Peak Residential and Nursing Home on Main Lane, Culcheth is a care home providing personal care to up to 33 people.

The service provides support to older people, some of whom are living with dementia. At the time of the inspection there were 25 people using the service.

The inspection found High Peak Residential and Nursing Home was an organised and well-run service that had an open and transparent culture. The registered manager was clear about how the service should be provided and they led by example.
Staff were caring and treated people with kindness and respect. There was enough staff on duty to meet people’s needs. Incidents and accidents were managed safely, the managers took necessary actions to keep people safe and minimise the risk of incidents reoccurring.
People were supported to access healthcare services, staff recognised changes in people’s health, and sought professional advice appropriately. Medicines were ordered, stored and disposed of safely.
People were supported by staff who completed an induction, received appropriate training and support to enable them to carry out their role safely. There was time for people to have social interaction and staff carried out activities to assist people.
Staff knew how to keep people safe from harm. The provider had systems in place to protect people from the risk of abuse and people told us they felt safe. Risk assessments were completed to help identify and minimise risks people faced. Infection control measures were safe. Steps were taken to learn lessons if things went wrong.
The registered manager provided good leadership and clear direction. Staff felt supported and were confident people received good care. Systems and processes for monitoring quality and safety were effective.
The inspection followed on from one in 2018 when the rating was also good.

The full reported can be read CLICK HERE


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