BELONG at Home Warrington is celebrating double success at the Home Care Provider Awards 2021 after being ranked in the Top 20 Home Care Providers in the North West, while the wider group has been recognised as a top 20 home care provider nationally.
The rankings by leading online reviews site Homecare.co.uk, are based on verified customer reviews, with Belong at Home Warrington maintaining the highest possible rating (10 out of 10) over the past year, placing it amongst the highest rated services in the country.
The Homecare.co.uk Top 20 Home Care Provider Awards 2021 recognise the most recommended domiciliary care providers throughout the UK. Based on the reviews of its customers, a position in the Top 20 Home Care Group category demonstrates that Belong at Home has achieved high ratings for all aspects of its service, including its people, care and support, management, treating customers with dignity, and overall value for money. It is the fourth successive year Belong at Home has picked up the group award, with an average service rating of 9.8 out of 10.
Operating from the Belong care village on Loushers Lane, Belong at Home Warrington provides customers with trained and caring community support workers to assist with any customer needs, including one-to-one personal care, housekeeping, such as cleaning, food preparation and running errands, as well as companionship and support to enable greater wellbeing. This includes safe excursions outside the home and exercise initiatives, which have been invaluable for the physical and mental health of customers during the coronavirus pandemic.
Belong at Home customers and their relatives also benefit from free access to Belong’s Admiral Nurse service, which provides mental health nurses specialising in dementia care, in association with Dementia UK, to help support people who have been diagnosed with dementia.
Andrew Shield, area manager at Belong at Home Warrington, commented on the win: “We’re delighted with our continued success at the Homecare.co.uk Awards, in particular to score 10 out of 10 in Warrington. It is especially pleasing because the results are based on the reviews of our customers and their positive feedback and recognition, and it’s a real testament to our local team, who work tirelessly to ensure the highest standards of care for our customers.”
Last year, the Belong at Home team in Warrington also won ‘Team of the Year’ at the not-for-profit organisation’s annual Champion Awards, with an independent judging panel praising their passion for care, desire to meet individual needs, and awareness of their role in customers’ journey.
Belong at Home recently launched a recruitment drive as it looks to expand into new locations and in response to additional demands placed on the care sector by the Covid-19 pandemic, including enhanced cleaning routines and the requirement for colleagues to self-isolate. More information about opportunities at Belong and how to apply can be found on the organisation’s website.
