THE team at Belvoir Warrington is celebrating after scooping a hat-trick of awards including national title Franchise of the Year 2021!
Belvoir recently hosted its Annual Awards 2021 in a unique virtual event, with Gary and Amanda Pemberton and the team at Belvoir Warrington scooping the prestigious title of Belvoir Franchise of the Year.
The Award ceremony was run via a special invitation-only Zoom meeting, with franchisees and Central Office staff ‘dressed to impress’ in order to celebrate the efforts and achievements of everyone throughout the challenges of 2020.
Belvoir CEO Dorian Gonsalves said: “I would like to thank Andy Halstead, CEO of Let Alliance, which was the main sponsor for Belvoir’s 2021 Annual Awards, as well as Belvoir’s Franchise Director Ian Maclean for his organisational skills. Most of all I want to thank every single one of Belvoir’s franchisees for everything they achieved last year. Everyone has worked tirelessly for the past 12 months to protect their clients and their staff, and in my opinion, each one of them deserves an award.
“Last year was Belvoir’s 25th anniversary as a franchisor, and since that time we have had 24 years of unbroken profit growth. The Belvoir family came together in 2020 and last year we grew every single part of our business, which is a fantastic achievement. I would like to thank everyone for all of their commitment and hard work, which has been key to our success.
“A panel of judges at Central Office deliberated long and hard on who the winners of the Belvoir awards should be, which was no easy task. Congratulations to all of the winning franchisees, and to their teams, who should be very proud. I must give a special mention to Paul Wallace-Tarry from Belvoir Shrewsbury, who won the Belvoir Lifetime Achievement Award, which was sponsored by Zoopla, in recognition of all that he has achieved over the past 20 years with Belvoir. On the other side of the timescale, congratulations must also go to Barry and Winnie Crooks of Belvoir Macclesfield, who won the Gold Best Newcomer Award, sponsored by HSBC, after just a year with Belvoir.
“Many other amazing achievements were recognised but Gary and Amanda Pemberton and the team at Belvoir Warrington scooped a hat trick, winning the Belvoir Online Reputation Award, and the Gold Outstanding Customer Service Award, sponsored by Yomdel. This couple is very worthy winners of the top title of Belvoir Franchise of the Year 2021, sponsored by Let Alliance, and we wish them and their team every success for the future.”
Speaking after the awards, Gary said: “My wife Amanda and I were genuinely totally surprised and delighted to win these awards! We always hoped we would do well in the customer service awards, so to win the Online Reputation award and the Gold Outstanding Customer Service award was brilliant, but when Belvoir Warrington’s name was read out as the winner of the Belvoir Franchise of the Year award, we were absolutely ecstatic!
“We have always placed enormous importance on customer service, and we spent our time during lockdown refining the customer journey. This is very much a team effort, and when we told them the news everyone was over the moon and incredibly proud of what they have achieved. This has been a very tough time for everybody and winning the top title has been a real boost to morale.”
Belvoir Warrington’s offices are situated at 49 Sankey Street, Warrington.