Park Royal Hotel wins Best Venue Customer Service Award

THE Park Royal Hotel in Warrington has been awarded the ‘Best Venue Customer Service’ award at the National Venue Awards 2018.

The award was made after a panel of industry experts recognised the hotel’s commitment to customer satisfaction.

The National Venue Awards ceremony is a celebration of the diversity and versatility displayed by the UK venues sector. The Park Royal faced competition from four other notable venues on the day but were victorious in securing the prestigious award.

Annie Brown General Manager of The Park Royal said: “the National Venue Awards Best Venue Customer Service award is based on recognising excellence and rewarding exceptional quality provided to customers.

“It’s wonderful recognition for the team here, who work incredibly hard to exceed our customers’ expectations and offer a truly memorable experience each and every time. The award speaks volumes about the high standards that underpin everything we do.”

The 2018 result demonstrates The Park Royal’s commitment to raising and maintaining high standards and ensuring customer satisfaction for every guest.

The Park Royal Hotel, leisure and spa based in Warrington, features 146 bedrooms, a state-of-the-art spa and on-site leisure facilities, making it a popular choice for guests looking for short breaks or special getaways.