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Petrol retails and their staff win praise from company chief


A WARRINGTON-based company boss has praised the outstanding contributions by petrol retailers and their staff in raising forecourt standards across the UK.
Ramsay MacDonald, retail director at Birchwood-based Certas Energy, was speaking at this year’s Forecourt Trader of the Year awards in London.
Acknowledging that the forecourt and convenience industry is in good shape, he paid a special tribute to the role of the store teams, supervisors and sales staff working on forecourts across the country.
He said: “These are the real heroes of our industry, the true ambassadors of our businesses.
“Serving our customers all day every day, sometimes under the most difficult of circumstances. We literally couldn’t manage without them”
He added that investment in facilities and people will remain key to future success and as stores become busier the components of a winning formula will be Fast, Friendly, Available and Clean.
MacDonald concluded his presentation at the petrol retailing industry’s Oscars by reassuring the 800-strong audience that whatever the future holds, Gulf Retail will be there to support them and help to maximise their revenues.


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