A human touch in digital marketing

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by Bernard McCabe

THESE days, there are more ‘digital marketing gurus’ than you can shake a stick at.

Anyone who’s been on a half day Twitter course, could in theory, call themselves an expert. What defines a marketeer should not solely be that they know how to Tweet, but that they understand how to communicate your values to the customers needs.

What I find consistent is that many digital marketing consultants are focusing too much on technologies and are loosing sight of what is important: “Connecting with people”.

Combining digital marketing with a human touch helps shape buying behavior and positive outcomes. In my opinion, businesses should focus on establishing sincere relationships with customers through their marketing.

I recommend businesses start by defining key client personas, with the aim of understanding their varying needs and offering a means of truly connecting with them.

By focusing your marketing on the customer, rather than the technology, you’re instantly building meaningful, long-lasting relationships.

The next time you’re carrying out some marketing for your company, ask yourself the following questions:

• How well do we know our customers?
• How can we connect with their needs?
• How can we establish trust?

To find out more about connecting with your target customers – call Dreamscape on 01925755960 or visit https://dreamscape.solutions/


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About Author

Experienced journalist for more than 40 years. Managing Director of magazine publishing group with three in-house titles and on-line daily newspaper for Warrington. Experienced writer, photographer, PR consultant and media expert having written for local, regional and national newspapers. Specialties: PR, media, social networking, photographer, networking, advertising, sales, media crisis management. Chair of Warrington Healthwatch Director Warrington Chamber of Commerce Patron Tim Parry Johnathan Ball Foundation for Peace. Trustee Warrington Disability Partnership. Former Chairman of Warrington Town FC.

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