WHEN a bus full of primary school children broke down on the M56 it was the natural response for the team at the nearby Park Royal Hotel, Stretton, to provide shelter for the children from the soaring heat outside.
The team at The Park Royal that have recently gained national recognition for their Customer Service excellence from Trip Advisor, Booking.com and Venue Verdict, swiftly set up a conference room and provided refreshments for the children while they waited for a replacement vehicle.
General Manager Paul Gallon said ‘As many of the team here have children, it was a natural reaction to make sure the children were safe and comfortable as the temperature was 28 degrees outside’.
The staff from the school were happy that what could have been an unpleasant experience for the children actually turned out to be an exciting one.
WHEN a bus full of primary school children broke down on the M56 it was
the natural response for the team at the nearby Park Royal Hotel,
Stretton, to provide shelter for the children from the soaring heat
outside.
Park Royal to the rescue !
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About Author
Gary Skentelbery
Experienced journalist for more than 40 years. Managing Director of magazine publishing group with three in-house titles and on-line daily newspaper for Warrington. Experienced writer, photographer, PR consultant and media expert having written for local, regional and national newspapers. Specialties: PR, media, social networking, photographer, networking, advertising, sales, media crisis management. Chair of Warrington Healthwatch Director Warrington Chamber of Commerce Patron Tim Parry Johnathan Ball Foundation for Peace. Trustee Warrington Disability Partnership. Former Chairman of Warrington Town FC.
